Label Printer Support & Repairs

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Maintenance support is provided from our highly-trained team of professional engineers and this service can help reduce the load on your company’s own technical staff. Instead of having to deal with hardware break downs and disruption, they can instead focus on normal aspects of your core business.

Maintenance & repair work can be either contracted or purchased ad-hoc, and can be spread across multiple sites with variable quantities Work is carried out either on site or in our repair workshop. We also endeavour to provide clients total flexibility with out-of-hours, or shutdown work.

 

Why buy a support contract?

When buying any new equipment there is often a tendency to overlook additional support contracts in order to keen the price down however, in reality, the business risks involved with not having a maintenance contract often outweigh the cost of a service contract and going ad hoc could cost up being far more in the long run.

Here’s why:

  • The client risks costly downtime

Adhoc support does not offer a fix time resulting in unnecessary downtime for the business.

  • Adhoc calls can be expensive

An adhoc call out fee of £149.00 plus parts can end up costing far more than a service contract.

  • Arranging adhoc call outs is time consuming

Dealing with equipment failure and arranging and getting authorisation for ad hoc call outs takes time to raise orders and paperwork and diverts key staff away from their core activities.

 

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Choose from the manufacturers names above to find your printer model.

Models covered On Site: E Class; I Class; M-Class; H-Class

Return to Base Models: MP Nova 4; MP Nova 6; MP Nova 8

If you cannot see your make and model of label printer listed above and would like contract details and pricing then please feel free to contact us.

Models Covered On Site:PF2i; PF4i; PM4i; PD42; PX4i; PX6i

Return to Base Models: PB22; PB32; PB50; PC23; PC43; PC4; PF8d

If you cannot see your make and model of label printer listed above and would like contract details and pricing then please feel free to contact us.

Models Covered On Site: CG2/4; CX400; LM408e; LM412e; CL Series; GL Series; GT Series; M84 Pro; M10e

Return to Base Models: CT4i; CG2/4; CX200

If you cannot see your make and model of label printer listed above and would like contract details and pricing then please feel free to contact us.

Models Covered On Site: B-SA4; B-SX4; B-EX4; B-SX5; B-SX6; B-SX8; B-852

Return to Base Models: B-EV4T; B-EV4D; DB-AE4D; B-SA4

If you cannot see your make and model of label printer listed above and would like contract details and pricing then please feel free to contact us.

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Models Covered On Site: LP/TLP Series; G Series; S4M; ZT220; ZT230; Z4M; Z6M; ZM Series; Xi4; 105SL; R110Xi; PAX series

Return to Base Models: LP/TLP Series; G Series; S4M; ZT220; ZT230; Z4M; Z6M; ZM Series; Xi4; 105SL; R110Xi; PAX series

If you cannot see your make and model of label printer listed above and would like contract details and pricing then please feel free to contact us.

Contract Periods Available: 1, 2 & 3 years for all makes and models except Zebra (1 & 3 year options only).

On Site Response Times: 1. Same Working Day* (4 hours); 2. Next Working Day (8 Hours); 3. Two Workings Days.

Contract Details: All manufacturers parts and labour is included. Standard cover excludes consumable items: Print Heads, Platen Rollers.

Comprehensive cover option includes accidental damage, all parts & labour, Print Heads & Platen Rollers (Zebra printer range only).

Prices: Quantity Discounts Available.

  1. Return to Base -  Desktop printers from £40 per year and Industrial printers from £65 per year.
  2. On Site Contract – Desktop printers from £90 per year (2 day response) and Industrial printers from £150 per year (2 day response).

Please contact us for specific contract pricing for your label printers, remember to specify the make & model and quantity required for cover.